PCC Key Performance Indicators

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Average Door-to-balloon Time - Duration between a patient’s arrival at the Heart Hospital and the initiation of percutaneous coronary intervention for acute ST-segment elevation myocardial infarction
  • Heart Attack (myocardial infarction) happened when your heart’s arteries can become completely blocked or narrowed from a buildup of cholesterol and other substances.
  • Interventional cardiologist uses angioplasty procedure to opens the blocked arteries and restores normal blood flow to your heart muscle.
  • Angioplasty is not major surgery. It’s done by passing a thin tube (catheter) through a small puncture in a leg or arm artery toward your heart. The catheter places a tiny balloon at the site of blockage in the artery. When the balloon is inflated, it removes the blood clot, widens the artery and improves blood flow.
  • Door-to-balloon time refers to the interval between a patient’s arrival in the emergency department and the moment when a catheter guidewire crosses the blocked hearts arteries in the cardiac catheterization lab. The goal is to minimize this time because delays in treating urgent heart attack can lead to increased cardiac muscle damage. It is recommended that door to balloon time not to exceed 90 minutes.
Average Door-to-balloon Time


Percentage of Patients Diagnosed with Heart Failure Seen in Heart Failure Clinic Within Two Weeks of Discharge From Heart Hospital
  • The transition from inpatient to ambulatory care setting and the immediate post-hospitalization period is important for optimizing medical therapy and adherence to medication, identifying reversible issues related to worsening heart failure, and evaluate prognosis.
  • In Heart Hospital, we give priority to discharged heart failure patients to be seen at Heart failure clinic within two weeks of discharge. This would reflect in improving the quality of heart failure care, reducing readmissions following hospitalization and reducing cost.
Percentage of Patients Diagnosed with Heart Failure Seen in Heart Failure Clinic Within Two Weeks of Discharge From Heart Hospital


Percentage of Delayed Noninvasive Reports (Transthoracic ECHO, Transesophageal ECH and Stress ECH)
  • An echocardiogram is an ultrasound imaging test used to observe the heart. It is also called a cardiac echo. Your cardiologist may order this test to help diagnose abnormalities in the heart's structure and function.
  • There are a few different types of echocardiograms. Transthoracic Echocardiogram (TTE) uses high-frequency sound waves to create a picture of your heart. Transesophageal Echocardiogram (TEE) uses a device placed in the esophagus to view the heart. Stress Echocardiogram (Stress ECHO) uses sound waves to create a picture of your heart while it is under stress.
  • Timely reporting of echocardiogram results is very important for your cardiologist to provide you with accurate diagnosis and better management.
  • At the Heart Hospital reporting of TTE for more than 48 hours and TEE and Stress ECHO for more than 72 hours is considered delayed and correction action needed.
Percentage of Delayed Noninvasive Reports (Transthoracic ECHO, Transesophageal ECH and Stress ECH)